Behind the Brand

Dennis Malcolm, Master Distiller at the Glen Grant

Miranda Hodge, ReserveBar Staff Writer

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Few people have the longevity of sixty years serving one industry. For Dennis Malcolm, carrying on the mantle of The Glen Grant, one of the most beloved single malts in the world, is not so much work as a way of life. We sat down to talk with Master Distiller Dennis about how he blends the traditional approaches to single malt scotch whisky production with the innovative spirit passed down through generations of The Glen Grant distillers.


YOU HAVE SUCH A FASCINATING STORY WITH GLEN GRANT. CAN YOU SHARE HOW YOU GOT STARTED WITH THE DISTILLERY?

Well, I normally start off by saying that while most people at 15 years of age want to further their education, I didn't want to stay in classrooms most of the time. But the owner of The Glen Grant, Douglas McKessack (the founder’s grandson), said that any employee that had children, whether it be boy or girl, would automatically be considered for an open position.

Creating things at school was always my interest, and you can create things quickly with wood. Whereby with metal, you've got to file for hours before you see anything at all. So I favored the wood, and I wanted to be a Cooper. I felt that making casks is quite intriguing because it's a lovely oval shape. No glue or nails are holding it together apart from the hoops. I wanted to find out how to create casks, so I decided to apply to be an apprentice cooper.

Lo and behold, my thoughts were true. There's nothing that holds a cask together other than the hoops. The skull of the coop, the angle of the staves, and the pressure you put on the hoops are what holds it together. That is amazing because whisky is lighter and thinner than water. And somehow, the cask holds it and doesn't leak. That was the reason I wanted to be a cooper.

My father and my grandfather were there before me. So, the history of my family goes back to the son of the founder, who took over the distillery in 1872. So, we go back quite a ways.


HOW DID YOUR WORK EARLY ON EVOLVE INTO YOU BECOMING THE MASTER DISTILLER?

You know, when you're young, you want to conquer the world. There's no right or wrong way to block and fight. There's a gray area; if somebody makes a mistake or sleeps in, you can usually get away with it. So that's a good time to come in. Years of experience that teaches you that.

I finished my time within casks, which I really enjoyed. I was curious how the whisky was made because my father and grandfather made it as well. So I decided I wanted to find out all about that liquid. I worked my way through all the processes. It took a good few years. I learned everything I could on the shifts for many years - six years, actually. And an opportunity came up for me to be the production manager. They offered it initially to one of the older guys, and unfortunately, or luckily for me, he took ill.

So there I was, at the age of 24, running a distillery. You know, the manager must have had a lot of faith in me that I was keen to do it. Most production managers have to work years in different jobs, ranging from mashing to fermentation to distillation. You might spend 30-40 years and hold all of these different jobs before you are considered to run a facility. So, I grabbed the chance to do this.

I knew I wouldn't feel the “how did I know that?” because all the guys working with me had easily been there 30-40 years. They had hundreds of years of experience in making the whisky. I was young with bags of energy and good listening skills. They weren’t going to let me fail.

I was very lucky in that respect. That eventually became my first manager's job — managing Glenlivet, which was owned by the same company. I wanted to conquer the world. They moved me back to Glen Grant, and I ran both distilleries and the cooperage and did that for a few years until 1992. And then I became General Manager. It was lovely. I was keeping myself busy and gaining more and more experience as I went and learned different ways of working.


IS IT TRUE THAT YOU WERE BORN ON THE GROUNDS OF THE GLEN GRANT DISTILLERY?

That is correct. These were the company houses given to employees as part of their condition for employment. My father and grandfather didn't get huge wages, but good wages, and they got a company house for their wives and their families.

This was lovely because it gave them somewhere to live, and they didn't need to look for property to buy. So, I was born on-site, and I now live in the manager’s house. If I walk 50 meters from where I'm sitting in my little office at home, I can go to the gate at my perimeter wall, open the gate, and I've got one foot in the distillery and one foot in my garden. To be honest, we didn’t have a crib, so my mom used the bottom drawer of a chest of drawers. And that was my crib. I often joke that I was born here, and it’s possible I’ll bookend that journey here as well.


WHAT DOES YOUR ROUTINE LOOK LIKE WHEN YOU CAN GO FROM HOME TO WORK WHEN THEY’RE STEPS AWAY FROM EACH OTHER?

Well, I don’t know if I live in a distillery or if I live in a house. It's a big plus if you're quite busy because you can just pop up and sit with your wife for a couple of hours late for tea, or you can pop home early and have your team and then go back to work. I used to do that a lot because when there were clear summer nights in Scotland, I would go home at five o'clock, have my tea, work in the garden for a couple of hours, and then go back around eight at night. And you know something, if you're working from nine at night to two to three in the morning, you forget the time. Everything gets done; you get a lot more work done because you don't get interfered with phone calls. And I get most of the things done that way.

The first thing I do every morning is shake hands with The Major. In 1992, the company knocked down the mansion house that the founder, James Grant Major, lived in. There were these huge, eight-foot-tall oak doors there from when the house was built in 1840. When they were knocking it down in a controlled burn, I said, “Don't burn my doors, take them off. I'll keep them and put them on my house someday.” I started building my house some 18 years ago, and I put the doors on there. It's the same big brass knobs, so I like to say I'm shaking hands with Major every day.


HOW IMPORTANT ARE THE PEOPLE THAT YOU WORK WITH WITHIN THIS BUSINESS?

People are the most important ingredient in the whisky-making process. You'll hear a lot of distillers saying whisky is made with three ingredients: malted barley, yeast, and water. And that is very true. It's a simple recipe. And maybe that's why the Scottish people make it. It's not complicated. But I see the fourth ingredient is the most important one; that's the people. It's the people with passion that make that consistent product for you. You can buy the best machinery, the best materials in the world. But if people don't have a passion for it, they'll just make a mediocre single malt. If you look after the people and delegate responsibility to them, they will make that job easier for you. And they are proud of making a consistent single malt.

I believe that cleanliness is next to godliness, and honesty is the best policy for everything you do. If you tell a story as truth, you can always tell it twice. I'm a great believer in that. I used to say to people when I employed them, “there are two things I only want from you, and that is: come to your work on time, the other is to not tell me lies. And they’d look at me and think, “What are you saying? I’m a liar? I’m not!”

What I'm just saying, and the lesson here is if you make a mistake, don’t cover it up. Just say exactly what happened, and then together, we’ll fix it and put something in place to where it won’t happen again. We all work better as a team. I'm a big believer in that. Campari Group is a big believer in that as well, so we share those values.


DO YOU HAVE A PERSPECTIVE ON HOW GLEN GRANT IS GROWING WITHIN THE INDUSTRY?

The brand has been reborn again. I'm saying that because The Glen Grant was bought in 1979 by Seagrams at the time. There was no innovation there. It was just the standard Glen Grant 5 Year Old. We had a non-aged called The Majors Reserve and a small amount of 10 Years Old, which we sold in the visitor center, maybe 3,000 bottles a year. At this time, the brand was tiny.

When Campari bought us, they didn’t launch The Glen Grant all over the world. They were very, very wise, I thought. They did incremental, strong, solid steps. And now, some 16 years later, instead of just having three basic brands, we have about 14 different expressions. We had the 5 Year Old, the Major’s, and the 10 Year Old. That's all we had. We still have those three. But, now we have Arboralis, 10, 12 Year Old, the 15 Year Old, and the 18 Years Old aged. We have a core range for Global Travel Retail. We did a limited 50 Year Old and the Five Decades for my 50 year anniversary. We also released an expression for the 170 year anniversary of the distillery in 2010.

We have in the pipeline for the next few years some new expressions that will be released. I created some new ones — it’s too early to speak about them just now. Watch this space because Glen Grant has been reborn, and it's growing again. We are going to be fairly well recognized in the industry for the contribution that Campari Group has made to allow us to create all these expressions. You've got to acknowledge the huge investment Campari has put into the company to buy back stone dunnage warehouses, lay down stocks for the future, and make sure work at Glen Grant is a super premium single malt Scotch whisky.


SPEAKING OF NEW EXPRESSIONS, WHERE DO YOU GET STARTED IN CRAFTING SPECIFIC EXPRESSIONS OF YOUR SINGLE MALT?

For Campari, releasing new expressions was a no-brainer. When they bought the company, they purchased stock to sustain the 5 Year Old. So the majority of the stock was 5 Year Old and younger. It's taken us many years to build up stocks. We had to lay down stocks to increase the age profile gradually. We had some 10 Year Old, but we wanted to create a 12 Year Old.

Then we launched a 15 Year Old, which is somewhat different because it's bottled at 50% by volume and is non-chill-filtered, which gives you a lovely mouthfeel. We also released a limited amount of 18 Year Old. We’re continually laying down more stocks for future expressions now. As the stock age profile grows, we will then look at launching some older expressions.




CAN YOU TELL US A LITTLE BIT MORE ABOUT THE 60TH-ANNIVERSARY EXPRESSION? HOW DOES ONE GO ABOUT DEVELOPING YOUR OWN ANNIVERSARY EDITION?

I did create one for my 50 years, but that was somewhat different because I used whisky from every decade I've been here — the 60s, 70s, 80s, 90s, 2000s, some from each of the Five Decades. But, for the 60 Years Old, we looked at some individual casks. We thought we'd bottle one cask, just like I'm one person. Not a collective amount of different casks, just myself and one cask.

On the nose, it's vibrant, like ripe Seville oranges. And that gives way to fruits and nuts. I'm speaking about delicate fruits, like peaches and apricots, and soft, tropical fruit. The nuts would be pecan nuts. And there's a little hint of smoke there in the background. On the taste, it’s this richness and fruitiest coming through that’s very dominant. You get the sweet raisin sultanas, the orange peel zestiness, the almond nuttiness from the marzipan that goes on below the icing, and the sweetness from the icing. Then you get this delicate cigar smoke note at the end. You still have on the taste dark chocolate and treacle toffee notes as well. It’s long. It’s lingering. It stays there for a long, long time as more figs and dates notes shine through with a hint of smoke. It's quite unique in its own right.

It’s going to be bottled at cask strength as well, directly from the warehouse. We’re going to be bottling it straight from the cask. It's incredible.



WHAT DETAILS DO YOU THINK CREATE A UNIQUE CONNECTION TO YOUR BRAND?

Glen Grant is unique because it became unique back in 1873 when the young Major took over the distillery after his father died. His father was James Grant — he was the last brother to die, and he handed over the distillery to James, his son, at 25 years of age. He owned the distillery and had trainloads of money, so he didn't really need to worry about money for the rest of his life.

But, he went ahead and doubled the capacity of the distillery because he saw the need for it. History sometimes repeats itself; when I look back at records, in 1973, 100 years later, I doubled the production of Glen Grant and kept the old distillery going at the same time. When the Major did it, he introduced purifiers up into the neck of the still, which have an empty cylinder. The neck of the still, the swan neck, goes down into the condenser at most distilleries. The water goes up through the condenser, and the vapor is then condensed and runs back into the spirit.

James Grant Major wanted to keep his single malt Glen Grant uniquely different from everyone else's, so he put a purifier between the neck and the condenser. So instead, in the swan neck, the vapor comes midway up to the purifier. We run cold water over the head to keep it a cool head. As the hot vapor goes up, it hits the cold head. The heavier vapors reflux back into the still, and the light ones go over to be condensed in a condenser. What he did is he made this light, fruity whisky a much more fruity spirit. At the time, there were no laboratories to check this out for him. He was just going on his own experience of nosing the new spirit and tasting it and saying, “Well that's good enough.” Maybe, on the other hand, he had so much money he didn't really care if it were good or bad. They wouldn't know until ten years later! But, it was the finest thing he did. To this day, we still use purifiers on both stills.

Tradition and innovation are the two words I use to describe The Glen Grant. I mentioned earlier that cleanliness is next to godliness. I also say consistent quality is the name of the game. The spirit, the casks, and single malt that we are using just now was laid down by many people before me. They made sure it was the best single malt they could make. If I keep that quality consistent, which it has been for 60 years, future generations are going to enjoy that. And then they can judge me by that. A distiller is like a gardener. If a gardener plants a new tree, he never, ever sees that tree grow to its full potential. He's planting that tree for future generations to enjoy. So hopefully, future generations will discover and enjoy the quality of Glen Grant single malts.



IS THERE ANYTHING THAT YOU WISH YOU COULD CHANGE IN YOUR PAST WORK?

If you know the history of Glen Grant, James Grant, the founder, was the Provost of Elgin, the biggest city near to us. He founded the steam railways in 1852. He saved Speyside with a rail link, which took all the distilleries products down south to the bottling halls. One of the most striking things he did in 1861, 100 years before I started, was he generated electricity and lit the distillery, his mansion house, and one light for the village. He was way ahead of his time.

Right now, having a power grid built with green electricity is becoming the next standard, but he was doing it then because he used the wastewater from the condensers. The wastewater went through a water turbine, and it would fill a room about 10 feet square. My one regret is that I threw it out in 1983 when I doubled the distillery because I needed room for more stills. I wish that I had kept it because it would have been a fantastic thing to have — a lighthouse with water going through it generating electricity. But, there you go, you are bound to make mistakes in your life.



HOW DO YOU FEEL ABOUT THE NEXT GENERATION OF DISTILLERS COMING UP FOR THE GLEN GRANT?

I think that my life has been; well, I have been a one-horse jockey as a distiller. I believe I've maybe managed to create and delegate responsibility to the younger ones on-site — like my assistant was doing an apprenticeship in the distillery. He became like me because he would never come to me with a problem unless he was completely stuck.

For example, he might come into the office and say, “Oh, Dennis, this is happening.” And I would say, “Well, have you tried this?” “Yes.” And then he would say, “I've tried this. I’ve tried that. And I've tried that.” He was inside my head, you know. That's fantastically reassuring to me that The Glen Grant is in good hands for the next 60 years, you know.



ANY CLOSING THOUGHTS BEFORE WE GO?

You’ll quickly find that Glen Grant is not just a distillery if you ever come to Scotland. It’s a visitor attraction in a way because, in 2013, we built our bottling hall. Every bottle of Glen Grant, millions of them, are bottled on site. We mature it on-site. We produce it on-site. We're totally responsible for everything.

And behind the distillery, the two brothers, John and James, founded a 27-acre Victorian garden with waterfalls, orchards, and lily ponds. They built a money safe into the rocky gorge where we keep some special bottles for safekeeping in there. And even further on the path, there are shallow caves, so we put a cask there. And then, a few years back, we just tried it all out. It's an absolutely beautiful place to be. Our distillery is uniquely different from others in many ways.

It is a place that I have called home, and my father and grandfather before me. There is history and long-held traditions behind every bottle that can be enjoyed all around the world. And maybe, if we’re lucky, we can enjoy a dram together right here on our grounds. We would be happy to welcome you to our family.

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